Copy Preparation |
Computer Disks |
Proofs |
| Prices include use of our standard type and camera ready artwork. For artwork to be considered "camera ready" it should be sharp black and white. When art is enlarged, imperfections will be exaggerated. Incomplete art will require a preparation charge. Where halftones are required, clear black and white originals must be supplied. Previously printed halftones and screens cannot be reproduced properly. | If possible, we request that film is supplied. Output from a disk will be quoted upon receipt of disk. IBM files are restricted to Corel Draw. MAC files are accepted as eps, Quark Xpress, Illustrator, Photoshop or Freehand. For questions, ellen@greentreemktg.com Please do not email large files with four color process. Use a CD or Zip Disk. |
Proofs are furnished upon request. If a proof is required, add one week to normal production, more if there is a delay in returning proof approval. Proofs can be faxed at no additional cost. Call for quotes on Rainbow or Matchprint proofs. |
Cancellations |
Shipping Info |
Drop/Split Shipments |
| Orders are not subject to cancellation unless we are notified and acknowledge same in writing. All costs incurred up to cancellation will be billed. | All shipments are F.O.B. Framingham, MA. On truck shipments shipped prepaid, the carrier will bill the distributor directly. UPS and Parcel Post are prepaid and added to invoice. | All prices quoted are for single destination shipments. Add $3.00 per drop shipment. Labels Must be supplied for multiple drop shipments to avoid a two day delay in shipping. |
C.O.D. Orders |
Telephone Inquiries |
Merchandise Returns |
| C.O.D. orders are accepted. Liability: Merchandise becomes the customers property upon delivery to carrier. we are not responsible for shipments delayed or lost in transit. Claims must be made directly to delivering carrier. | Verbal quotes are based on information given by the distributor. The distributor is responsible for costs that are not discussed at the time of the verbal quotation. for accurate quotes, fax specifications and a written quote will be provided outlining the specifications. | All requests of return merchandise for credit or replacement must be authorized within 30days after receipt of shipment. Defective merchandise wilkl be replaced at no charge. |
